by our Digital Agency Optimize 360
on the theme Inbound Marketing
Le lead scoring is an essential methodology for optimising yourinbound marketing.
This approach enables you to target prospects more effectively and adapt your sales actions, so as to increase the chances of conversion. In this article, we'll look at the importance of lead scoring, its benefits and how to implement it.
Le lead scoring consists of assigning a score to each prospect in your database based on various criteria, such as their personal information, their behaviour on your website, etc. websiteTheir interaction with your emails or their appetite for your offer.
This score represents the probability of a prospect becoming a customer and will help you prioritise your sales efforts.
Unlike traditional approaches, inbound marketing is based on attracting potential customers rather than trying to solicit them directly. Given that there is no single formula for success in this field, it is crucial to have a tool that enables you to assess the potential of each prospect. Lead scoring meets precisely this need by providing :
There are various approaches to building a lead scoring model, but here is a simple and effective method that you can use as a starting point:
These criteria are used to determine whether the prospect matches the characteristics of your ideal customer. The most commonly used criteria are :
They allow you to measure the prospect's commitment and level of interest in your offer. The main indicators to take into account are :
Let's say you're a company specialising in the sale of accounting management software for SMEs. You've identified a set of profiling and behavioural criteria that will be taken into account to evaluate your prospects: sector of activity, number of employees, pages visited on your site, resources downloaded, etc.
To determine a score for each prospect, you allocate a number of points to each criterion according to their relevance and level of interest. For example:
Once the scores have been calculated, you can identify the hottest prospects (those with a high score) and plan your sales efforts around them to optimise your chances of conversion success.
It is essential not to regard your lead scoring model as immutable. Purchasing behaviour is constantly evolving, so it's important to keep abreast of these changes and regularly update your scoring system.
Don't hesitate to test different weightings and combinations of criteria to find the best formula for your company's needs.
Lead scoring is undoubtedly a major asset when it comes to optimising your inbound marketing strategy and increasing your chances of conversion.
By taking the time to define your criteria and indicators carefully, and by regularly adjusting your model, you will have a powerful tool for improving the effectiveness of your sales and marketing actions.
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